GDPR Policy

GDPR and Cookies Policy

LAST UPDATED: 22 NOVEMBER 2024

Introduction

At GNU STOCK, we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, store, and disclose personal data as well as how we use cookies on our website, https://www.gnustock.uk.

By using our website, you consent to the practices described in this policy.

1. Data Controller

GNU STOCK acts as the Data Controller for the information collected through our website. You can contact us with any queries about this policy or your data at:

• Email: hello@gnustock.uk

2. What Personal Data We Collect

We may collect the following categories of personal data:

• Identification Data: Name, email address, and phone number.
• Account Data: Login credentials, purchase history, and preferences.
• Payment Data: Billing information and payment details (processed securely).
• Technical Data: IP address, browser type, operating system, and device type.
• Usage Data: Information on how you use our website and services.
• Marketing Preferences: Your consent to receive newsletters or promotional offers.

3. How We Collect Personal Data

We collect data through:

• Direct Interactions: When you create an account, purchase a product, or contact us.
• Automated Technologies: Using cookies, server logs, and tracking pixels.
• Third Parties: Payment processors or marketing partners.

4. Why We Process Your Data

We process your data for the following purposes:

• To fulfil your orders and provide services.
• To improve and personalise your user experience.
• To comply with legal obligations.
• To send promotional and transactional communications.

Legal Bases for Processing:

• Contractual Obligations: To process transactions or provide services you request.
• Legitimate Interests: For fraud prevention, analytics, and service improvements.
• Consent: For email marketing and non-essential cookies.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your GDPR Rights

Under the GDPR, you have the following rights:

1. Access: Request access to your personal data.
2. Rectification: Request corrections to inaccurate or incomplete data.
3. Erasure: Request deletion of your data under certain conditions.
4. Restriction: Limit how your data is processed.
5. Data Portability: Request a copy of your data in a machine-readable format.
6. Objection: Opt-out of certain processing activities, including marketing.

To exercise your rights, contact us at [Insert Email].

7. Sharing Your Data

We may share your data with:

• Service Providers: For payment processing, email delivery, or analytics.
• Legal Authorities: To comply with legal obligations or enforce our terms.
• Business Partners: For promotional purposes, only with your consent.

We ensure all third parties adhere to strict data protection agreements.

8. Security Measures

We implement appropriate technical and organisational measures to protect your personal data, including encryption, secure server hosting, and regular security audits.

9. Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us recognise your preferences, improve functionality, and enhance your browsing experience.

Why We Use Cookies

We use cookies for the following purposes:

1. Improving Site Navigation: To ensure our website operates smoothly and allows you to navigate seamlessly.
2. Analysing Usage: To monitor user behaviour, helping us identify trends and improve performance.
3. Marketing Activities: To display relevant advertisements and track the effectiveness of marketing campaigns.
4. Remembering Preferences: To store your language, theme, and login preferences for a personalised experience.
5. Security: To protect your account and detect malicious activity.
6. Shopping Features: To remember items in your cart and simplify the checkout process.

Types of Cookies We Use

1. Essential Cookies: Required for core website functionality, such as logging in and making purchases.
2. Performance Cookies: Track how you interact with the site to improve speed and usability.
3. Functional Cookies: Save your preferences to make the website more convenient to use.
4. Advertising and Targeting Cookies: Provide personalised ads based on your browsing history.

Third-Party Cookies

We may allow trusted third parties, like Google Analytics, Facebook, and advertising networks, to place cookies on your device. These parties may collect data about your online activity on this and other websites to provide you with tailored advertisements and analytics.

Your Control Over Cookies

You can manage or delete cookies stored on your device through your browser settings. Most browsers allow you to:

• Block all cookies.
• Delete existing cookies.
• Enable alerts when a cookie is being saved.

Disabling some cookies may impact your browsing experience and limit access to certain features.

Consent for Cookies

By using our website, you agree to the use of cookies for the purposes described above. You can withdraw your consent at any time by adjusting your browser settings or contacting us for guidance.

10. Third-Party Tracking

We use third-party tools like Google Analytics and Facebook Pixel to track user interactions. These tools collect data in line with their privacy policies.

11. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

For any questions or concerns regarding this policy, please contact us at:

GNU STOCK Team
Email: hello@gnustock.uk
Phone: +447365841746